<link href="//maxcdn.bootstrapcdn.com/bootstrap/3.3.0/css/bootstrap.min.css" rel="stylesheet" id="bootstrap-css">
<script src="//maxcdn.bootstrapcdn.com/bootstrap/3.3.0/js/bootstrap.min.js"></script>
<script src="//code.jquery.com/jquery-1.11.1.min.js"></script>
<!------ Include the above in your HEAD tag ---------->
<div id="kb_widget">
<div id="kb_widget_content" class="collapse">
<button type="button" data-toggle="collapse" data-target="#kb_widget_content" class="close" style="position:absolute; top: 13px; right: 13px;"><i class="fa fa-times"></i></button>
<!-- Put here your help Content! -->
</div>
<div id="kb_widget_button">
<button data-toggle="collapse" data-target="#kb_widget_content">
<img class="hostinger-dragon" src="https://freeiconshop.com/wp-content/uploads/edd/book-open-flat.png" alt="How can we help?">
You need help? </button>
</div>
</div>